Looking to return your Delfina Sport purchase?
No problem!
Here's a step-by-step guide using our Community Returns Portal.
What You'll Need:
- Your email address used with the order.
Ready? Let's Get Started!
- Click here to access our Community Returns Portal.
- Enter your email address used when ordering your Delfina Sport products.
- The Portal will send a One Time Password email to confirm its you. (Please check your junk inbox if you did not receive this)
- Select the item(s) you'd like to return.
- Download your return label. Attach it securely to your package containing the item(s) you're returning, along with the original packing slip.
-
Ship your return!
Remember, you have one week to mail your package after completing the Community Returns Portal process.
Return Guidelines
- All returns must be in their original condition, with tags attached including hygiene seal. We will not accept tampered or worn returns. If the item does not meet expectations, we will email to notify.
- All returns must be returned within 30 days of purchasing.
- Please note we do not accept custom/Club Shop returns (club items with printed logos, etc.)
- Discounted & Sale items cannot be returned for any reason, all purchases are final.
- Customers are liable for shipping costs for returns.
Please contact us at delfina@delfinasport.com or call +(02) 8316 3990 with further questions.