How does the store work? FAQs
How does Pre-Ordering work?
To ensure players receive their items by the start of the 2024/2025 season, opening times for Uniform Ordering are as follows:
Open : 28th August 2024
Closes : 10th September , 2024
The shop will be open at various times throughout the season. Dates are still TBC.
Shipping
Once the ordering window has closed, your items will be shipped to your home in approximately 4 - 6 weeks from the close of pre-order date (see above).
Backpacks may take longer since they are a customised item, we will ship all available items if the backpacks arrive later so that you can have WP Suits & Apparel ready for Game Day!
Support - Sizing, Returns & Exchanges
Please contact shop@uwawaterpolo.com.au to arrange a time to try on swimwear.
The club does not offer exchanges for any products.
No refunds on bathers or apparel.
No worries, our sizing is comparable to other brands you are familiar with, please see our Swimwear Size Charts here.
Please see our Apparel Size Chart here.
Size Kits will be kept at the club during the season for members to try. Please contact shop@uwawaterpolo.com.au if you would like to make an appointment to try on the sample sizes.