FAQs

Frequently Asked Questions

Sizing

Please contact us for size information as sizing can vary depending on the style/product.

Colours

Our high quality printers can produce almost any colour imaginable. For your ease and for colour accuracy we have created the below colour chart for your reference. If your colour does not appear to be on the chart, please advise us and we can assist in getting it right.

Click the image for a larger view

delfina colours
Pricing

Our custom wear prices start as low as $25.00 + GST. We do not have any set up costs or hidden fees. Get Started today by filling out our online enquiry form.

Shipping

Your order will shipped and delivered to the desired location specified with each item labelled for size and individually packaged. The total time between confirmation of the order and delivery take within 16 business days (unless otherwise specified) arriving in your hands fast for your immediate use.

Shipping Rates

We have established a great relationship with our shipping providers and as such, can offer you free shipping. This may only differ in the case of rushed international (outside of Australia) orders and express shipment requirements as per below.

Carriers

We use a number of logistics companies and carriers to delivery our products to you. We can monitor the delivery and provide a tracking number and information upon your request.

Express Shipments

We can express post items when requested. These shipments will be payable by the customer as negotiated prior to the shipping confirmation.

Refunds

We will respond to enquirers within 24 hours. We will fast-track designs and offer expedited delivery methods if need be. In the unlikely event of customer dissatisfaction, we will exhaust all measures to rectify the situation and find the solution.